Select NRG Limited Privacy Policy

Last Updated: 01/08/2023

  1. Introduction

Welcome to Select NRG Limited, (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients, partners, and visitors. By interacting with our website, services, or providing us with your information, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect
  2. Customer Information
  • Name
  • Contact details (address, email, phone number)
  • Energy usage data
  • Billing and payment information
  1. Partner Information
  • Business name and contact information
  • Partner agreements and contracts
  1. Website Visitors
  • IP address
  • Browser type
  • Device type
  • Cookies for website analytics
  1. How We Use Your Information

We use your information for the following purposes:

  1. Service Provision
  • Analysing energy usage to provide customised brokerage services
  • Processing transactions and managing accounts
  1. Communication
  • Sending updates on energy market trends
  • Responding to inquiries and providing customer support
  1. Marketing
  • Sending promotional materials and newsletters related to energy products and services
  • Conducting market research and analysis
  1. Information Sharing

We may share your information with:

  1. Energy Suppliers
  • Sharing necessary details for energy procurement and negotiation
  1. Service Providers
  • Utilising third-party service providers for billing, customer relationship management, and analytics
  1. Legal Authorities
  • Complying with legal obligations related to energy regulations
  • Protecting our rights and interests
  1. Your Choices

You have the right to:

  1. Access and Correction
  • Access and correct your personal information
  • Update your communication preferences
  1. Opt-out
  • Opt-out of marketing communications
  1. Data Deletion
  • Request the deletion of your personal information, subject to legal obligations
  1. Security

We implement security measures to protect your personal information:

  • Encryption technologies
  • Access controls
  • Regular security audits
  1. Cookies and Tracking Technologies

We use cookies for:

  • Website functionality
  • Analytics and performance tracking
  1. Changes to This Privacy Policy

We may update this Privacy Policy:

  • In response to changes in energy regulations
  • To reflect updates in our practices
  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@selectnrg.co.uk